We got a room with a bidet. Location: the hotel was not far from Ha Long Bay, and the city center...

Ordered breakfast, it was poor, it should be way much better, really.

I had the twin/double room which was reasonably spacious and modern with the balcony. The location was unbeatable - near Ha Long Bay and beach/ restaurants;)))

Nice styled and fancy room and amazing bathroom with a shower, hair dryers, and a bidet. Breakfast with sausages and bacon, as for instance.

Clean hotel, superfriendly staff, modern and fancy room. Amazing building and rooms with balcony ". Good breakfasts, with bacon, sausages. What a wonderful stay, nothing too much trouble.

Breakfast with sausages and also bacon. Very very helpful and superbly friendly staff onsite.

Amazing brand-new hotel with great value, we had a such wonderful stay. The staff were both nice and amiable.

Reasonably spacious and fancy room with balcony ".

Poor breakfast.

satisfactory breakfast and the staff was extremely polite. this hotel was amazing and i would stay again and again.

The sofas at reception offer a comfortable relaxation area. Although located in a new neighbourhood with few places open, the hotel decor is stylish and value for money. The room layout is well designed, and the bathroom is spacious with powerful flushing. Breakfast options are varied, and staff is friendly and helpful in arranging tours and transportation.

The location is far from the beach and the city centre, requiring taxi or car-hire to move around.

The rooms at The Secret Halong by H Collection are simply amazing! The air conditioning keeps the room cool and comfortable, perfect for a business traveller like me. The seating area is cozy and the flat-screen TV with cable channels is great for relaxing after a long day. The private bathroom is luxurious with bathrobes and slippers, making me feel pampered and relaxed.

Personally, I found the lack of a balcony in some rooms a bit disappointing. But hey, that's just my preference and I'm sure others would still enjoy their stay without it.

Lovely hosts, helpful and organized. Great value for money. Amazing breakfast buffet with varied selection. Stunning new hotel with stylish design. Friendly and helpful staff.

Nothing to be said.

The Secret Halong has a fabulous price and a great location. The hotel decor and style are mind-blowing, with a framed TV and circular bed that are super impressive. The staff is excellent, speaking great English and being extremely helpful when I accidentally booked an extra room. The reception/lobby area is jaw-dropping, and the toilets and shower are spacious and private. The jacuzzi on the 7th floor is a fantastic addition, and the WiFi is super fast. The TV has YouTube and can be casted from your phone or tablet. an amazing stay!

Affordable option, accommodating staff, early check-in allowed. Varied breakfast buffet and rooftop jacuzzi with sunset views. Newly built area with calm surroundings. Option to arrange tours and transportation.

The Secret Halong. well not so secret anymore! Loved the restaurant, free parking, and the concierge service! Even had a tour desk to plan my adventures. Oh, and the buffet breakfast? It was like a roller coaster of options. or lack thereof.

The hotel's staff were incredibly welcoming and accommodating, always ready to assist with any requests. The cleanliness of the room and bathroom was noteworthy and the hotel facilities were impressive, such as the framed TV and the jacuzzi on the 7th floor. The hotel's location on the sofas at the reception area was perfect for relaxing in a calm and quiet environment. Additionally, the breakfast was delicious with a variety of choices available.

Nothing not to love.